Help

Photacular is a company dedicated to helping customers do more with their photographs. We can print your photos on T-shirts, mugs, jewelry, ornaments, keepsake boxes, coasters, and much more. We think these make fantastic gifts for friends and family and wonderful keepsakes for yourself. You can learn more about us on our about page.

We have put forth great effort to make it as easy as possible for you to get your photos on our products. Start by picking a product from the list on the left. Pick any options until you see a large image of the product and a red "Add Your Photo" button. Click that to launch our product designer. Use that to pick any photo on your computer to upload to our server. Then drag and drop the image to position it just right on your product. Preview and add to your cart, and you're ready to go! Breeze through our secure checkout process and wait for your order to arrive at your door.

YES! After you pick a photo, simply use the special instructions field to tell us what you want to say, where you want the text, what color, and any other details you have in mind.

We pride ourselves on our personal customer service. If there's something we can do to help, just ask! You can enter any special requests in the comments field when you add your photo to a product. Or you can always contact us at support@photacular.com and let us know what we can do to help.

Each day we randomly select one product to feature and the discount for that product (from 5% to 20% off). The discount is automatically applied when you add the featured product to your cart. Purchases must be made within one day for the discount to apply; after that the price returns to normal. A new featured product is selected each day at midnight Pacific time.

YES! The security of your data is very important to Photacular. All sensitive data is transmitted using Secure Socket Layer (SSL) technology, both from your computer to our servers and from our servers to our third-party processors. Passwords are encrypted before being stored on our servers and cannot be viewed by anyone. Full credit card numbers are NEVER stored in our database. Our servers are stored in a secure data center facility. Additionally, we will not sell or share your information with anyone (beyond what is necessary to process orders and comply with the law). You can read more about how we use your data in our privacy policy.

At this time we are shipping all orders via USPS Priority Mail, which will deliver packages in 2 days (Sundays excluded) to most addresses in the continental US at reasonable prices. (Particularly large orders may be shipped with a slower delivery service to keep prices reasonable.)

Most orders are printed, packaged, and shipped within 10 calendar days of receiving the order. Orders placed by noon on Thursday (Pacific time) will be shipped the same week, assuming all items are in stock. Orders are shipped via USPS Priority Mail, which delivers in 2 days (excluding Sundays) for most addresses. Orders outside the continental US may take longer. Particularly large orders may be shipped with a slower delivery service to keep prices reasonable.

We recommend placing your order as soon as possible to ensure on-time delivery. Orders placed a week or more before the occasion will generally arrive on time. If the delivery date is critical, please include a note when checking out and we will do our best to accomodate your needs. Photacular doesn't want to miss the special event!

YES! Honestly, we couldn't imagine running a business in this great country and refusing to ship products to the men and women who protect it and allow us the freedom to have the business. We are truly grateful for our service members and want to show our gratitude, one small token of which is shipping to APO/FPO addresses. That being said, we can generally only do what the US Postal Service will allow us to do. So we will use all avenues they make available to us, but there may be some restrictions.

Yes, we do. All products are shipped via the US Postal Service and can be delivered to PO boxes.

No, regrettably we do not ship orders outside the US at this time. We will ship to all 50 states and US territories. See our order form for the specific list of available shipping locations.

Enter our photo contest. The winning pets from each month will be included in an upcoming edition of the magazine. You can find entry rules and instructions on our photo contest page.

There is a delay of up to 4 months before winning entries make it into the magazine. Contest winners from May and June will be included in the September/October edition of the magazine. (The delay is caused by the publication schedule, which requires ads to be submitted 2 months prior to publication.)

Please contact us if we can assist you in any way. We're here to help! You'll find our contact information at the bottom of this page.